These days, everyone is wired. Unfortunately, just because Great Aunt Mary learned how to send email and surf the web, doesn’t mean she picked up the basics of netiquette along the way. What’s netiquette, you ask? Netiquette is the unofficial rules defining proper behavior on the internet–whether sending mail, posting in online communities and message boards, or chatting. For the purpose of this blog, we’ll tackle the basics of email etiquette. We’ll cover more tomorrow. TYPING IN ALL CAPS IS CONSIDERED SHOUTING Most people don’t appreciate being shouted at. Always use lower case unless you’re trying to show emphasis. Forwards … Continue reading →