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Losing Your Car Keys—The Problem With Smart Keys

If you own a new car then you are likely familiar with smart keys, which are equipped with a computer chip. Do you own a set? If you do then you may agree that these so-called smart keys aren’t very smart at all. Then again, perhaps I am the one who needs a shot of intelligence (or at the very least an injection of memory enhancers).

I have found that if you lose a smart key it will cost you— a LOT! Luckily I am not the only miffed about having to shell out big bucks to get a replacement. Getting new smart keys cost so much that one consumer group is trying to convince car manufacturers to get rid of the high-tech keys.

The issue: the key has a computerized chip so typically even if you call a dozen locksmiths, you’ll get the same answer. We can’t help you. Locksmiths will tell you that the key is equipped with a special system that only the dealer can replace. Which means you are out of luck if you get locked out of your car in December in North Dakota.

Even workers at AAA who admit lockouts are now one of the most common calls for assistance say they can’t help with many of the newer keys. According a local AAA manager I spoke to, the auto industry won’t release the codes in the new keys. Which means your only option is to go to the auto company itself and buy a new key at 10-to-20 times the cost of a traditional mechanical key.

Enter the Center for Auto Safety. The group is currently petitioning the federal trade commission to look into the problem. The Center maintains auto companies have a monopoly on the smart keys because they won’t release the codes to local locksmiths, thus holding forgetful drivers hostage.

Car manufacturers responded to the claims by saying that the codes are kept under lock and key to protect drivers. They say that while there is some inconvenience involved when you lose a key and have to get the key reprogrammed, it pales in comparison to the inconvenience of having your vehicle stolen.

So what about a key compromise? Carmakers say they are trying to work with locksmith groups to devise a way that codes can be made available to anyone who’s interested and who has passed the security clearances they’ve devised. In the meantime, I am exploring the method of keyless entry– unlocking the car with your phone or another wireless device… and considering wearing my key around my neck.

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This entry was posted in Travel Gadgets and tagged , , , , by Michele Cheplic. Bookmark the permalink.

About Michele Cheplic

Michele Cheplic was born and raised in Hilo, Hawaii, but now lives in Wisconsin. Michele graduated from the University of Wisconsin-Madison with a degree in Journalism. She spent the next ten years as a television anchor and reporter at various stations throughout the country (from the CBS affiliate in Honolulu to the NBC affiliate in Green Bay). She has won numerous honors including an Emmy Award and multiple Edward R. Murrow awards honoring outstanding achievements in broadcast journalism. In addition, she has received awards from the Aircraft Owners and Pilots Association for her reports on air travel and the Wisconsin Education Association Council for her stories on education. Michele has since left television to concentrate on being a mom and freelance writer.