The Letter of Complaint

There is probably a good chance that you have written a letter of complaint sometime over the years, but have you ever received on in your home business? What do you do when you are on the receiving end of a well-written (or not so well-written) letter of complaint? Do you take it seriously? Do you take it personally? How can you react reasonably and constructively and make the most of an unpleasant situation? It takes a lot for me to write a letter of complaint, but I have done it a few times. I guess I have found that … Continue reading

Old Complaints Get New Exposure

Have you ever written a letter of complaint to a company, newspaper, magazine, or politician? Did you get a response? If your letter had anything to do with a problem you experienced in New York decades ago, you may now find it displayed in an unusual museum (of sorts). Several Big Apple newspapers are reporting that a local artist recently discovered letters from citizens documenting their concerns to New York’s mayor. Or, I should say mayors, since the letters span several centuries-from 1751 to 1973. Matthew Bakkom combed the city’s archives to unearth the letters and is now displaying them … Continue reading

When You Disagree with Decisions Regarding Your Child’s Education: What to Do

Let’s say your child with ADHD is suspended from school for provoking another student. You’ve heard sketchy facts; you’ve spoken with your child, and the school administration has made their decision. You’re unhappy with the way they’ve handled the situation. What can you do about it? Or maybe you’ve been continually dissatisfied with your child’s educational placement. He is in a class with children of a much younger developmental age, and he seems bored and restless. What are your options? According to the National Dissemination Center for Children with Disabilities, there are five ways, depending on the circumstances, for you … Continue reading