Tag Archives: deadlines

Collaborating on Deadlines

We often think of deadlines as something that is mandatorily set by someone else that we have to adhere to. It can be a means of control and structure and it may be that we are the ones setting a deadline and expecting everyone else to fall in line. One of the ways we can provide better customer service is to be willing to work WITH our customers and/or clients and agree on deadlines together in a collaborative fashion instead of having one party setting them for the other to follow. I know that many deadlines are non-negotiable. I definitely … Continue reading →

Too Much Flexibility Could Keep the Customers Away

Flexibility, change and the ability to adjust on a dime are hallmarks of a home business. Many of us are drawn to this type of work because we crave and need to be able to meet the needs of our families and others AND work and generate income at the same time. BUT, too much flexibility can make it hard for customers to find us and stick with us. Customers want to know what sort of service they will get, the hours to reach us, and how we will follow through on orders and service. If we make too many … Continue reading →

Five Ways to “Fire” Your Inner Procrastinator

One of the biggest issues many home business owners face is the ease by which they find themselves distracted from their work. I am certainly no exception, in fact, when it comes to procrastination, I think I may have one of the world’s most comprehensive lists of things that I can do to in lieu of whatever task I should actually be doing. Procrastination is a skill that I honed during my college years when I found that using a cotton swap to clean the dust from the grooves in my clock-radio was usually much more important than beginning the … Continue reading →