Smoothing Out Misunderstandings
Even those people who fancy themselves great communicators occasionally run into situations where they get into misunderstandings with customers and clients. For the rest of us, who might not kid ourselves into thinking we are excellent business communicators, misunderstandings can be a regular occurrence. So, what can be done to address and smooth out difficulties when misunderstandings occur? For some reason, I am one of those people who often finds myself in a peace keeper role. It happens less now that I am working on my own than it used to. In my many years of working with nonprofit organizations, … Continue reading